Terms and Conditions

Welcome to Haseen Silk Sarees. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. Acceptance of Terms

By using this website, you agree to these Terms & Conditions, our Privacy Policy, Shipping Policy, Return & Exchange Policy, and Cancellation Policy. If you do not agree with any part of these terms, please do not use our website.

2. Product Information

We make every effort to display our products accurately, including descriptions, colors, and images. However, slight variations in color may occur due to lighting during photography or differences in screen settings.

As many of our sarees are handcrafted or handwoven, slight irregularities in weaving, texture, or design are natural characteristics and should not be considered defects.

3. Pricing

All prices displayed on our website are in Indian Rupees (INR) and are subject to change without prior notice. We reserve the right to correct any pricing errors or inaccuracies at any time.

4. Order Acceptance

After you place an order, you will receive an order confirmation. However, acceptance of your order is subject to product availability, payment verification, and successful order processing.

Haseen Silk Sarees reserves the right to refuse or cancel any order for reasons including, but not limited to:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Payment verification issues.

  • Suspected fraudulent or unauthorized transactions.

If an order is cancelled after payment, the applicable refund will be processed promptly.

5. Shipping

Orders are processed on the same day or within 1 business day. Delivery timelines are estimates and may vary depending on courier operations and your delivery location. Please refer to our Shipping Policy for complete details.

6. Returns, Exchanges & Cancellations

Returns, exchanges, and cancellations are governed by our respective policy pages. Customers are encouraged to read these policies before placing an order.

7. Intellectual Property

All content on this website, including text, images, product photographs, logos, graphics, videos, and designs, is the property of Haseen Silk Sarees and is protected under applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

8. Customer Responsibilities

Customers are responsible for providing accurate information, including their name, shipping address, mobile number, and email address. Haseen Silk Sarees shall not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

9. Limitation of Liability

Haseen Silk Sarees shall not be held liable for delays, losses, or damages resulting from circumstances beyond our reasonable control, including courier delays, natural disasters, government actions, technical issues, or other unforeseen events.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your information and using it only for legitimate business purposes.

11. Changes to Terms & Conditions

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon publication on this website.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or the purchase of our products shall be subject to the exclusive jurisdiction of the courts of Varanasi, Uttar Pradesh.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team. We will be happy to assist you.